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Wild Irishman Tree & Landscape, Inc. is a leader in providing value-added Landscaping services to our customers by creating a successful partnership with them throughout the landscaping process. Our pledge is to establish lasting relationships with our customers by exceeding their expectations and gaining their trust through exceptional performance by every member of the landscaping team.
Serving the Denver Metro Area Since 1999, Duane O'Hara, Presidend of Wild Irishman Tree & Landscape, Inc., has tranformed many of Denver's finest properties into lasting formal and informal gardens for the enjoyment of many families.
Wild Irishman exclusicely provides all services. No subcontractos are utilized in our program.
We specialize in complete renovations throughout the Denver metro area for commercial and residential properties.
Product: Landscape/Design Build –Installation of Patios, Xeriscapes, fences, sprinkler systems, decks, concrete, retaining walls, sod, and water features.
Place: Servicing the Denver Metro area
Promotion: Service promotion is done through internet marketing, and having a interactive website. Good communication with prospective and current customers is done best through email, effective billing system and excellent marketing solutions.
We intend to provide our customers with the best experience from beginning to end, with searchable website, clear and secure payment methods, quality service with exceptional communication. Bringing value to our customers through quality, sustainable landscape materials with cost effective ideas and planning.
Personal, and friendly with careful thinking and planning is put into every landscape. Delivery of quality cost effective products. Listening and implementing the customers ideas with the option for CAD design to ensure the customer is getting exactly what they want.
Making sure that the employees understand our mission statement, and how the business is defined with an understanding of marketing and communication. Tracking customer satisfaction “company survey”
Strengths - The ability to provide excellent customer service through effective communication. Advertisement (marketing).
Opportunities - keeping up with competitive pricing, ensuring updated and new ideas with our services, expanding our geographic reach.
Weaknesses - Communication with employees about mission and goals, reputation that includes negative reviews.
Threats - Employee availability and skills, competition.
Action Plan - (SWOT)
Building upon strengths - Excellent communicator, start finish all jobs in timely manner, meet exceed customers expectations, stay within budget
Reduce and fix weaknesses - Listen more to customers, apply constructive critisizm to employees and overall business.
Top Priorities - Customer satisfaction will increase sales.
Minimize Threats - Set specific expectations, and don’t over promise and under deliver.